Safeguarding & Data Privacy

Safeguarding

ZET is committed to the safeguarding and wellbeing of all individuals, including project beneficiaries, staff, volunteers, contractors, and partners. We have a zero-tolerance policy for all forms of abuse.

Protecting children and vulnerable adults is of paramount importance. We work in areas where complex needs intersect with poverty and poor service delivery. For many of the people we work with they live large portions of their lives in the shadow of former abuses or the danger of more. We work with each of our partners to ensure that the people we exist to serve feel safe, know the rights and protections afforded to them, know how claim them and how to report issues.

If you or anyone becomes aware of a safeguarding concern please contact us immediately.

Hannah O’Riordan – Trustee Safeguarding Lead:     hannah@zimbabweeducationaltrust.org.uk

Andrew Jackson – Operations Manager: (UK) 07458 304 443 / (International) +44 7458 304 443      andrew@zimbabweeducationaltrust.org.uk

Data Privacy

The Zimbabwe Educational Trust (ZET) is committed to protecting and respecting your privacy. This Data Privacy Policy outlines how we collect, use, store, and protect your personal data. It works in conjunction with our Data Protection Policy and ensures compliance with relevant legal regulations. 

Information we collect
We may collect and process the following personal data: 
Names, contact information, and addresses of employees, trustees, volunteers, contractors, donors, and beneficiaries. 
Financial data relating to donations and transactions. 
Any correspondence or communication records with supporters, donors, partners, or others who engage with ZET. 
Data collected from visitors to our website (e.g., cookies, IP addresses, browsing activity). 

How we use your data 
We process personal data to achieve our charitable mission. The main uses of your data include: 
Managing donations and processing gift aid claims. 
Communicating with supporters, donors, volunteers, and beneficiaries. 
Conducting internal administration, including HR functions. 
Ensuring the safety and security of our operations. 
Reporting to regulators and complying with legal obligations. 
Improving our services, campaigns, and website usability. 

Legal basis for processing 
We process data based on one or more of the following lawful bases: 
Consent: You have given us explicit permission to use your data. 
Legal Obligation: We are legally required to process certain data (e.g., for financial audits). 
Legitimate Interest: We process data to further our charitable mission while ensuring minimal impact on your privacy rights. 

Sharing your data 
We do not sell, rent, or lease personal data. We may share your data with trusted partners or service providers to carry out specific tasks (e.g., managing communications or processing payments). Any sharing of data is done securely and in accordance with relevant data protection laws. 

Data minimisation 
We ensure that we collect only the data necessary to fulfil our purpose and maintain accuracy and security. Personal data is kept for no longer than necessary and reviewed periodically to ensure relevance. 

Data security 
We are committed to safeguarding the personal data we hold. Measures include: 
Secure storage and restricted access to data. 
Use of up-to-date software and cybersecurity measures. 
Regular reviews of our security arrangements. 

Your rights 
As an individual, you have rights over how your data is handled. These include: 
Right of access to your data. 
Right to request correction or deletion of your data. 
Right to withdraw consent at any time (where applicable). 
Right to lodge a complaint with a supervisory authority (Information Commissioner’s Office – ICO). 

Retention of data 
We retain personal data for as long as necessary to fulfil the purpose it was collected for, including legal and accounting requirements. 

Cookies and online privacy 
Our website may use cookies to improve the user experience and gather analytics. 

Changes to this policy 
ZET may update this policy as needed to reflect changes in legal requirements or internal practices. 

For any questions or to exercise your rights concerning your personal data, please contact: 
Operations Manager: Andrew Jackson 
Email: andrew@zimbabweeducationaltrust.org.uk | Tel: 07458 403 443 
Chair of Trustees: Derrick Mkandla 
Email: derrick@zimbabweeducationaltrust.org.uk | Tel: 07796 087 206  

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